Refund policy

Effective Date: September 8, 2026

At Topform Wear, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

  • Be new, unused, and unworn.
  • Be in its original packaging.
  • Have all original tags attached.
  • Include proof of purchase or your order number.

How to Start a Return

Before returning any item, please contact our customer support team.

Email: topformgymwear84@gmail.com

Once your return request is approved, we'll provide instructions on where and how to send your item.

Return Address

Topform Wear Returns
The Gym Group Glasgow Anniesland
Unit C, Anniesland Retail Park
864–868 Crow Road
Glasgow G13 1HU
United Kingdom

Please do not send any item without contacting us first, as unauthorized returns may not be accepted.

Return Shipping Costs

Unless the item is faulty, damaged, or incorrect, customers are responsible for the cost of returning items.

Original shipping charges are non-refundable, unless required by applicable UK consumer law.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive:

  • A damaged item
  • A defective item
  • The wrong product

Please contact us within 48 hours of delivery and include clear photos of the item and packaging. We'll work to resolve the issue as quickly as possible.

Refunds

After we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days.

Depending on your bank or payment provider, it may take a few additional business days for the funds to appear in your account.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Gift Cards
  • Clearance or Final Sale Items
  • Personalised or Custom Products

Exchanges

We accept exchanges.

If you wish to exchange your item for a different size or another product, please contact us within the 30-day return period. Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit may be offered in accordance with this policy.

Contact Us

If you have any questions regarding returns or refunds, please contact us.

Topform Wear

📧 Email: topformgymwear84@gmail.com

📞 Phone: +44 7928 585392

🌐 Website: https://topformwear.com